Fujifilm simply reached out to GFX100 homeowners affected by the shutter launch lock subject with details about the prolonged guarantee program. It might be administered by a 3rd social gathering Mack Warranty and we must always obtain paperwork quickly from them. To use your guarantee you could retain your authentic receipt for each the unique 12-month guarantee and the 12 extra months Fujifilm is now overlaying.
To our valued FUJIFILM GFX 100 prospects that had been affected by the GFX 100 facet shutter launch lock subject:
Thank you on your endurance as we addressed the GFX 100 facet shutter launch lock subject in your built-in, vertical grip. We perceive the inconvenience concerned with being with out your GFX 100 and having to ship in your GFX 100 to us for this restore. We very a lot respect your cooperation and continued loyalty.
To additional present our appreciation, as beforehand introduced, FUJIFILM North America Corporation (“Fujifilm”) will present (as a courtesy, and for gratis to you) an extension of the unique 12 month restricted product guarantee in your GFX 100 by a further 12 months, for a complete restricted guarantee of 24 months out of your authentic date of buy. The extra 12 month restricted guarantee might be offered pursuant to our third social gathering prolonged guarantee supplier, Mack Warranty.
We perceive that info regarding the Mack Warranty offered prolonged guarantee has both already been offered to you immediately by Mack Warranty, or will shortly be offered to you, by way of electronic mail. These supplies are offered on your handy reference. Please word that your authentic buy receipt might be required to make any guarantee declare and needs to be retained, whether or not within the first 12 months from buy to Fujifilm, or within the 12 months thereafter, to Mack Warranty.
If you will have any questions associated to the facet shutter launch lock restore or to the offered guarantee extension, please contact our buyer assist heart immediately, at 1-800-800-3854 Option #2 or [email protected]
Again, we very a lot respect your endurance, understanding, cooperation and loyalty, and we want you the easiest as you progress ahead to CREATE FOREVER together with your GFX 100!
Your Fujifilm Team
Follow Twitter, Instagram, and YouTube