Nikon Z6 & Z7 “Faulty Vibration Reduction (VR) Feature” Technical Service Advisory

Just after the new firmware updates for Nikon Z6 and Z7, Nikon has issued a “Technical Service Advisory” for Z6 and Z7 for defective vibration discount (VR) characteristic. Not all cameras have this difficulty, you may examine in case your digital camera is impacted:

Press Release:

Technical Service Advisory for Users of the Nikon Z 6 and Z 7 Cameras
MAY 16, 2019

Thank you for selecting Nikon in your photographic wants.

Issue
While Nikon has taken nice measures to guarantee the prime quality anticipated of Nikon merchandise, it has come to our consideration that the vibration discount (VR) characteristic in some Nikon Z 6 and Z 7 cameras might not operate totally.  We sincerely apologize for any inconvenience this may increasingly have precipitated.

Resolution

Nikon has resolved this by making obtainable corrective service for affected Z 6 and Z 7 cameras freed from cost, together with the price of transport an affected Z 6 and Z 7 digital camera to Nikon in addition to its return, even when your Z 6 or Z 7 digital camera guarantee has expired.

Identifying Affected Products and Requesting Service

To decide whether or not your digital camera is a type of affected, please click on the suitable Check Serial Number button under and enter the serial quantity in your Z 6 or Z 7 digital camera as indicated. If your digital camera is a type of affected, directions for requesting service, together with receiving your free transport label, will likely be displayed onscreen. You may contact Nikon Customer Relations by visiting www.nikonusa.comsupport for help. If your Z 6 or Z 7 digital camera isn’t a type of affected, this will likely be displayed onscreen and chances are you’ll proceed utilizing your digital camera with out concern for this difficulty.

Check Serial Number (Z 6 digital camera clients)

Check Serial Number (Z 7 digital camera clients)

To find your digital camera’s serial quantity, open the digital camera’s monitor on the again of the digital camera and the serial quantity would be the 7-digit quantity printed on the label affixed to the digital camera physique, as indicated by the crimson body within the picture above (the Z 6 digital camera is represented within the picture).

Please perceive that Nikon will accumulate private data as needed in an effort to facilitate the service and transport of affected cameras.  This data won’t be used for another functions.

Once once more, thanks for selecting Nikon in your photographic wants.